Support
Raise a concern with us
If something has not met your expectations, we want to know. A clear, fair process for hearing and resolving concerns is part of how we earn trust.
Last updated: August 2026
How to reach us
Email your concern to hello@zyntra.in, or call us at +91 93021 68439. Please include your name, contact details, the property or service involved, and a description of the issue.
Our commitment
- We aim to acknowledge every grievance promptly, typically within a few business days.
- We will review it fairly and keep you informed of progress.
- We will work towards a reasonable resolution and explain our reasoning clearly.
Escalation
If you feel your concern has not been addressed satisfactorily, ask for it to be escalated to a senior member of the team, and we will take a fresh look.
Fairness both ways
We take every concern seriously and treat you with respect throughout. We ask for the same in return, so our team can help you effectively.